Termes & Conditions


By proceeding with a reservation at Üna Lodge you accept and agree with the company (Üna Property Sárl) that the reservation, if accepted by us, shall be on the terms and conditions as follows:

RATES AND DEPOSIT

  • Rates are subject to change as a result of changes in your arrival and/or departure dates.
  • Rates quoted are in Swiss Francs.
  • Rates do not include local taxes. Holiday tax is charged at 2.50chf per adult and 1.25chf per child (aged 6 – 16 years old) per night. Children 5 and under are free. Lodging tax is charged at 0.50chf per adult and 0.25chf per child (aged 6 – 16 years old) per night. Children 5 and under are free.
  • No prepayment is required, only a credit card is needed to secure a booking.
  • In the event you complete a booking based on a rate that has been incorrectly posted, Üna Lodge reserves the right to correct the rate or cancel the reservation at its discretion, and will contact you directly in order to do so.

ELIGIBLE AGE FOR CHECK-IN

  • You must be at least 18 years of age to check-in and register for a room.

CHECK-IN AND CHECKOUT TIME

  • Check-in time is from 2.00pm. Checkout time is by 11:00am on day of departure.
  • A valid government-issued identification or passport is required at check-in.

LATE DEPARTURE

  • A late checkout is available on request subject to room availability and occupancy level.
  • Please check with the reception at least 24 hours prior to your departure on availability of late checkout. A half-day room charge may be incurred for late checkout between 12pm to 6pm and a full day room charge may be incurred for late check-out after 6pm.

CREDIT CARD CONFIRMATION

  • A valid credit card is required for all reservations to secure your reservation.
  • Üna Lodge accepts Visa, Mastercard, Maestro, American Express and JCB credit cards.
  • Exchange rates are applicable at time of reservation, but are subject to currency fluctuations and billing will be at the prevailing exchange rate upon completion of your stay.

CANCELLATION POLICY

  • Reservations may be cancelled free of charge until 30 days before arrival. Reservations made with non-refundable status to not apply.
  • Guests will be charged the total price of the reservation if they cancel within 30 days before arrival to the credit card provided at the time of reservation.
  • In the event of no-show, guests will be charged the total price of the reservationto the credit card provided at the time of reservation.

GENERAL PROVISIONS

  • By proceeding with the reservation, you further agree and acknowledge that if the reservation is accepted by Üna Lodge, your stay subsequently shall be subject to Üna Lodge’s standard terms and conditions of stay.
  • Üna Lodge may, at its absolute discretion, cancel the reservation if it is of the opinion that the reservation information provided is falsified or incomplete.
  • Üna Lodge shall be entitled to vary, amend and/or otherwise change these terms and conditions at any time without prior notice.
  • You shall indemnify and hold Üna Lodge harmless in respect of any liability, loss, damage, cost and expense of any nature arising out of, and/or in connection with the acceptance of the reservation by Üna Lodge.
  • Üna Lodge shall not be liable for any losses, damages, costs or expenses incurred by you as a result of any cancellation of the reservation by Üna Lodge.

If you have any questions regarding these Terms & Conditions please contact Üna Lodge directly.